Consumer complaints can be mailed into our office; however, due to ongoing issues with receiving mail at our office in a timely manner, we strongly encourage you to fax your consumer complaint to 205-945-0273 or email it to staff@pgfb.alabama.gov to ensure we receive your complaint.
For information regarding the consumer complaint process, please visit our newly adopted consumer complaint rule by clicking HERE.
Consumer Complaint Form
In order to file a consumer complaint, you must fill out the Consumer Complaint Form. This form is to be used only to file a complaint on a contractor who has performed work at your residence.